CONTACT US

COVID-19 UPDATE

Our business remains 100% operational as we continue to live and work through the COVID-19 pandemic. However, for safety and ongoing protection of our warehouse staff and our customers, we ask for your patience in order processing and handling as we take added steps to keep our facilities and warehouses clean.

ORDER PROCESSING

Online orders being shipped within the United States are typically packed and picked up by the carrier the same day. However, during promotions and peak volume, order shipment could be delayed. It may also take up to 24 hours for your tracking information to be sent. We are closed on the weekends. Please see our shipping and returns information for details.

PHONE

Standard availability during a non-holiday week:
Monday through Friday, 9:00 AM to 4:30 PM

Dial +1 (727) 202-9088

Once connected, press "1" for Customer Service.

* Excludes major holidays. Closed weekends. All times Eastern.

EMAIL

If you need to drop us a line after regular business hours, please send an email using the form below. Please allow up to 2 business days to get back with you.

New Customer Service Ticket

FAQs

Have a question? Need an order update or last minute change? We've probably answered it or something similar in the frequently asked questions section.

 

 

LIVE CHAT

Use the chat bubble or icon at the lower right of your screen or open live chat in a new window or tab. If you've just called or tried to chat and we didn't respond, your chat will automatically become a customer service ticket.

WHOLESALE INQURIES

Looking to open a new retail location or add the 5% Nutrition product lineup to your store? We'd like to hear from you. Follow the link below and complete the form.

WHERE TO BUY NEAR ME

Our products are featured in over 1,700 retailers and distributors around the world. To find one closest to you, click here.

RETURNS & EXCHANGES

We strive to create the best products available in the supplement industry and back it with our committment to earn, retain, and grow our business with you, our valued customer. If for some reason a product doesn't meet your expectations or you simply need to start an exchange, please visit our returns portal to get started. Our returns policy begins from the day you receive your order and lasts up to 60 days afterwards. Apparel can be exchanged FREE of charge during this timeframe.

For more information about our exchanges, refunds, or returns, click here.

MAILING ADDRESS

5% Nutrition
8285 Bryan Dairy Road, Suite 190
Largo, Florida 33777
United States of America

Before you ship something to our offices, please contact customer service for details and next steps.