Customer Satisfaction Guarantee

CUSTOMER SATISFACTION GUARANTEE LOGO

At 5% Nutrition, our goal is to design and deliver products of unparalleled quality, integrity, and effectiveness to help you live the longest, healthiest, and most active life possible. Creating health is our passion, and we're so confident that you will love and experience positive health benefits on our products, that we proudly offer an unparalleled 100% satisfaction guarantee.

If you purchase our supplements, take them as directed, and don't feel tangible health benefits within 60 days, we will give you a 100% refund of your purchase price-no questions asked, no hassle, and no strings attached. How can we offer such an unprecedented guarantee? Try our products.

Just return your supplements within 60 days of receipt and we will credit you 100% of your purchase price. With this unmatched guarantee in the supplements industry, you literally have nothing to lose and everything to gain.

WHO MAY USE THIS CUSTOMER SATISFACTION GUARANTEE?

We, Five Percent Nutrition, LLC, located at address 8285 Bryan Dairy Road, Suite 190, Largo, Florida 33777 ("we") extend this satisfaction guarantee only to the consumer who originally purchased the product ("you"). It does not extend to any subsequent owner or other transferee of the product including resellers and authorized distributors.

WHAT DOES THIS CUSTOMER SATISFACTION GUARANTEE COVER?

This money-back guarantee covers all of the Five Percent Nutrition's Supplement Products listed below (the "products") for the satisfaction guarantee period as defined below.

WHAT DOES THIS CUSTOMER SATISFACTION GUARANTEE NOT COVER?

This satisfaction guarantee does not cover any products due to: (a) improper use or (b) failure to follow the product instructions. This satisfaction guarantee covers any lack results due to use of the product, when used properly.

WHAT IS THE PERIOD OF COVERAGE?

This satisfaction guarantee starts on the date of your purchase or date of delivery, whichever is later, but in no event longer than sixty five (65) days and lasts for sixty (60) days (the "CUSTOMER SATISFACTION GUARANTEE PERIOD"). The satisfaction guarantee period is not extended if we replace the product. We may change the availability of this customer satisfaction guarantee at our discretion, but any changes will not be retroactive.

WHAT ARE YOUR REMEDIES UNDER THIS CUSTOMER SATISFACTION GUARANTEE?

With respect to any defective product during the satisfaction guarantee period, we will, in our sole discretion, either: (a) provide the customer with a credit for the value of the product or (b) refund the purchase price of such product.

HOW DO YOU OBTAIN CUSTOMER SATISFACTION GUARANTEE SERVICE?

To obtain warranty service, you must call (727) 202-9088 or email our Customer Service Department at customerservice@5percentnutrition.com during the money-back guarantee period to obtain a RMA or Return Merchandise Authorization.

LIMITATION OF LIABILITY

THE 5% NUTRITION GUARANTEE IS NOT VALID ON THE FOLLOWING PRODUCTS: (A) KNOCK THE CARB OUT BARS AND CADDIES AND (B) CREA-TEN PRODUCTS. WE BELIEVE IN THESE PRODUCTS JUST AS MUCH AS OUR SUPPLEMENTS BUT CAN'T BE HELD RESPONSIBLE FOR TASTE PREFERENCES.

REFUNDS WILL BE GRANTED AND CREDITED BACK TO THE ACCOUNT THAT INCURRED THE ORIGINAL CHARGE WITHIN 7 BUSINESS DAYS AFTER THE PRODUCT HAS BEEN RECEIVED BY 5% NUTRITION. PURCHASES MUST BE RETURNED (POSTMARKED) WITHIN 60 DAYS OF RECEIPT IN ORDER TO RECEIVE A 100% REFUND.

PRODUCTS

Warranty pertains to all supplements with the exception of the following products: (a) Knock The Carb Out Bars and Caddies and (b) Crea-TEN products.